Summer Sale: valid till midnight NZST 31 January 2025. 50% off storewide. No code is needed; the discount is included in the price. ​

The “Buy 2 bottles, get free shipping” offer is not combinable with our 50% off Summer Sale.

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All our prices are in New Zealand dollars.

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We accept credit cards (Visa/ Mastercard/ American Express). Afterpay will be available soon. 

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Orders within New Zealand are shipped by courier. All orders will be dispatched within 48 hours (business days only). No dispatch on weekends and public holidays.

Shipping costs are shown in the cart. Same-day dispatch will not be guaranteed due to the high volume of orders that we receive during this time. We cannot deliver parcels to PO Box addresses.

Generally, we only ship within New Zealand but if you live in Australia and you want to purchase one of our products, please contact us at info@kiwikool.co.nz to see if a shipping arrangement is possible. (please include your address and the list of products in your email)

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Orders processed will take approx. 3-10 business days to arrive. Longer for rural and remote areas. Delivery details will be provided in your confirmation/dispatch email. You will receive an email to confirm your order is on its way to you. We have NO CONTROL over couriers postal services so we CAN NOT guarantee delivery dates/times.

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​We DO NOT accept responsibility for any Duties, VAT or Taxes charged by any agency either within or outside New Zealand. These are the full responsibility of the Purchaser. We also DO NOT have any control over the exchange rate your bank uses or the date they process refunds.

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Click and Collect or pick-up services are not available. 

Chatham Islands Delivery: we are happy to and can easily organise this but the delivery fees are higher. If you wish to enquire about a delivery to the Chatham Islands please contact info@kiwikool.co.nz .​

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Privacy Policy

We do not and will not sell, lend or show any of your details received with your order, or by any other means, to any other person or business. We will delete your contact details from our data base should you request it after receiving promotional or product updates from us.

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Intellectual Property

All design elements, including stickers and branding, are the intellectual property of KiwiKool Limited. Unauthorized reproduction or modification is prohibited.

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Governing Law

These Terms & Conditions are governed by the laws of New Zealand. Any disputes arising from the use of this product shall be resolved per the applicable laws in that jurisdiction.

  

Contact: info@kiwikool.co.nz

WhatsApp: 027 375 7628